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Phil Kilburn
3 min read
Recent developments in the US policy have brought sustainability, DEI and ESG considerations into sharp focus, but many people do genuinely care about doing good in addition to doing well. Or even that doing good is the best way to do well.
However, when time is tight and margins are thinner than ever, it often seems easier to default to what’s measurable, immediate, and financially driven. That’s how we end up with business strategies that unintentionally overlook, or underplay the negative, sometimes very damaging impacts on people and planet as we strive to survive in difficult times. Think UK water companies for instance.
This Earth Day, I want to encourage businesses to think about the wider environmental and sociological impacts of what they do. However to build businesses that are both future-fit and truly impactful, then maybe we need better tools. Tools that embed sustainability into the foundations of business.
The Sustainable Business Model Canvas (SBMC) offers a practical way to do just that.
The Original Business Model Canvas (BMC)
Let’s start by taking a step back though.
The Business Model Canvas, created by Alex Osterwalder and Yves Pigneur, is a one-page tool used by many organisations around the world to design, analyse, and innovate business models. It's visual, collaborative, and surprisingly powerful, especially in workshops or strategy sessions (more on this later).
It essentially lays out on a single page how organisations create, deliver, and capture value. It comprises 9 key building blocks that together describe how any organisation works:
1. Customer Segments
2. Value Propositions
3. Channels
4. Customer Relationships
5. Revenue Streams
6. Key Resources
7. Key Activities
8. Key Partnerships
9. Cost Structure
It’s a brilliant tool for analysing and communicating existing models, but even better for innovating and developing new ideas / models.
This article is not meant to be an introduction to the standard Business Model Canvas, so if you are not familiar with it, please take a peek at this 2 minute video to get a feel for how it works.
However, for all its strengths, in the today’s business environment, the original Business Model Canvas has some significant limitations when it comes to ESG considerations.
The Challenge: What’s Missing?
The BMC is focused on the concept of value, rather than merely activity. But value for whom?
It excels at helping organisations visualise at a high level how they create and deliver value to customers, how key partners help them to do so, the costs incurred and of course, the revenue received from customers, which contribute to financial viability.
However, it doesn’t explicitly prompt serious reflection on how those same choices affect the wider world.
In an era where ESG credentials can make or break public trust, procurement bids, and investor confidence, this omission is no longer just a gap but can be considered a liability.
Without guidance, it’s easy for even well-intentioned businesses to ignore such things completely or drift into greenwashing; the tendency to overstate the environmental and / or social benefits of their offer whilst failing to address the deeper systemic issues and negative impacts.
You don’t have to look too hard to find examples of organisations who shout loud about their green credentials whilst keeping very quiet about their somewhat less than environmentally or socially sound actions. Think:
Sadly, this last example doesn’t require a huge amount of imagination, but don’t get me started!
It isn’t just about messaging though. Wouldn’t it be good if we could somehow embed these considerations into our fundamental business model design rather than just putting a positive spin on our existing model?
If you’ve read this far, my guess is that you won’t be surprised to discover that I think that there is a way to do just that. Otherwise, what would be the point of this piece?
Introducing the
Sustainable Business Model Canvas (SBMC)
Sustainable versions of the Business Model Canvas generally build directly on the original canvas, retaining the key blocks in similar designs, but adding components that help organisations think more holistically about externalities, whilst expanding the thinking in others.
There are numerous variations of Sustainable BMCs (I list some in the References section at the end of this article), but for this piece, we will use one of the simpler variants, illustrated below
This version is very similar to Alex Osterwalder’s original BMC, but with a few simple changes/additions:
Customer Segments
Instead think all stakeholders. Anyone and everyone who is affected by your organisation’s activities, not just those who buy your products or services. e.g. employees, local communities etc
Key Partners
Your entire supply, so anyone and everyone who helps, or could help, you with your sustainable business model. e.g. suppliers, partners, collaborators, local communities etc.
You should of course always consider sustainability in your Value Propositions too.
Negative Externalities
Key environmental and social impacts of your business model for all the stakeholders you identified above. e.g. pollution, undermining local economy, increasing poverty, inhuman working conditions, modern slavery... it’s a long list and it again it should include your entire supply chain.
Positive Externalities
Key environmental and social benefits for all the stakeholders you identified above. That could be reducing pollution, providing meaningful, well-paid work, employee engagement, welfare and well-being or community enhancement.
In other words, apart from your customers, who and what else benefits from your activities?
These two additional blocks prompt critical thinking about the ripple effects of your business decisions. Your whole business design in fact. They also help point to some potentially fantastic opportunities to do better.
By explicitly mapping environmental and social impact, the SBMC brings sustainability into the centre of the conversation rather than keeping it in a separate CSR or ESG report.
It’s not about perfection, more about awareness, accountability, and intention progress.
Why This Matters Now More Than Ever
The Moral Imperative
Climate change, social inequality, and unsustainable consumption aren’t abstract problems, but lived realities for your stakeholders.
Business has a role to play, and increasingly that role is expected to be positive.
Business can be, many will argue should be, a force for good; creating positive change as a matter of course.
The Commecial Case
Sustainability can be a competitive edge:
In March 2024, for example, the UK’s Competition and Markets Authority secured formal commitments from fashion giants like ASOS, George at Asda and Boohoo to clean up their green claims following concerns about misleading environmental messaging. This wasn’t just a slap on the wrist. It set a precedent.
Doing nothing is no longer the safe option. Why wait for regulation to force your hand? Be proactive and change before you need to.
Final Thought: Time to Redesign?
The Sustainable Business Model Canvas is deceptively simple. In the right hands it can help shift mindsets, shape decisions, and spark genuine change.
It’s an especially powerful tool in facilitated, collaborative group workshops, where its one-page, visual approach encourages ideation, fosters peer learning and drives genuine, lasting change.
So, this Earth Day, consider taking 30 minutes with your team to explore your own business model through a new lens. It might surface things you’ve never mapped before and reveal opportunities you’ve never considered.
Ask yourself and your leadership team, in fact ask your whole workforce, “What could our business look like if sustainability was built into its business model? What opportunities would this bring us?
Let’s build businesses that don’t just survive the future but actively shape it for the better.
If you would like to explore how you, your business and/or teams can use these tools to make that shift, then please get in touch and let’s talk. I love to help forward-thinking organisations make a real difference.
Happy Earth Day everyone.
Phil Kilburn
References / Links to Useful Stuff
1. Business Model Generation - The book that started it all
2. Value Proposition Design – Dive deeper into how to create compelling value propositions.
3. Strategyzer – Alex Osterwalder’s company website. Excellent Blogs, case studies and courses on BMC, VPC and more
4. Sustainable Business Canvas – Downloadable SMBC similar to that used in this article
5. Threeability - Sustainable Business Model Canvas – A more in depth SBMC and accompanying game, which is great in workshop scenarios
6. CASE – Sustainable Business Model Canvas (Download Canvas here) – Yet more great stuff on Sustainable BMs
7. Blue Tribe – Some excellent resources and case studies on sustainable businesses and their innovative BMs
8. Sustainable Pathways – Triple Layered BMC – An even more complex and in-depth look at SBMCs
9. Interesting Blog post on SMBC
10. Business Model Canvas Guru – More information on SBMC features, along with some other great stuff.
Helping forward-thinking HR leaders drive transformation by integrating Learning & Development with Change Management from the outset.
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Email: phil@caswelltraining.com
Phone: +44 7858 571823
Based in Manchester, UK.
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